Looking for the short version? The Assistant overview page shows what it does in a couple of minutes. This page is the full guide.
The assistant is the chat at the centre of Acme. You write what you need in ordinary sentences; it answers, drafts, plans or summarises, and when it searched the web it shows where the answer came from. Everything it does in a project follows that project’s profile and rules.
What it does
- Answers questions in plain words and keeps the context, so a follow-up like “and the cheaper option?” needs no repetition
- Drafts emails, page sections, replies and descriptions from a goal and an audience
- Plans a job with dates and owners, ready to move into a workflow
- Summarises long texts and files, and compares two documents to list what changed
Answers with sources
When a question needs fresh or factual information, the assistant searches the web and marks each claim with a numbered source. Open a source to read the page it came from. Nothing is quoted from a page the assistant did not read.
A source tells you where a statement came from. It does not prove the statement is correct, or that the assistant read it correctly. For prices, dates, names and anything that commits you, open the source and check.
How to use it
Get a useful answer in four steps
Open a project
Conversations live inside a project, so the answer already knows your profile and rules. Without a project the assistant answers generally.
Write the goal, not the topic
“Write an email” gets a generic email. “A two-paragraph email to existing customers: we close at 4 pm on Fridays from next month, friendly, no apologies” gets one you can send.
Attach what it needs
Use the paper-clip to add documents and images, or paste a link and ask the assistant to read the page.
Refine in the same chat
Say what is off — “shorter”, “warmer”, “add the price” — and the draft is redone with the context intact.
Example
The same request, written two ways:
| You write | You get |
|---|---|
| Write a post about our new opening hours | A general post you will rewrite |
| A short friendly post for regulars: from 3 March we close at 4 pm on Fridays, say why in one line, no emoji, under 60 words | A post you can edit in two minutes |
Files and images
Attach up to what your plan allows.
Documents are read in parts, so long files start producing a draft quickly. Ask for a summary, a comparison or the list of open questions.
Pages from the web
Paste an address and say what you need from it.
The assistant reads the page and answers from it, with the link kept as the source.
Your language
More than forty interface languages.
The assistant answers in the language you write in, whatever language the interface uses.
Small things that save time
Frequently asked questions
Do I need an account?
Not for the first messages. Sign in to keep conversations across devices and to use projects.
Does it always show sources?
It shows them when it searched the web. An answer written only from your own text and files has nothing to cite, so it does not.
Can I share a conversation?
Yes, with the members of your workspace. See Shared projects and roles.
What happens to my messages?
They are used to produce the answers you asked for and stay in your workspace. They are not used to train models.