Maya leads product at Acme and has spent most of her career making software do slow, repetitive work so that people can spend their week on the parts that need judgement. Before Acme she ran product for a workflow tool used by small teams in operations and finance.
She writes about the everyday side of working with an AI assistant: how to brief it so the first draft is usable, which tasks are worth automating and which are not, and where a person should still make the call. Most of her posts start from a mistake she or someone on the team made last week.
When she is not writing, she is reading support conversations to see what people really ask for, and trying to turn the three most common questions into something the product answers without being asked.
Profiles Now Remember Your Corrections
Say “never call them clients” once, save it to the profile, and every draft after that already knows.
A Request Is Not a Brief
“Write me an email” is a topic, not a task. The gap between the two is where most disappointing answers come from.
Workflows Can Now Be Shared Across Projects
Build a workflow once and reuse it everywhere: a copied workflow now reads the profile of the project it lands in.
Pick Three, Not Thirty
A list of thirty options answers what exists. The question you have is which one should do this specific job.